SHIPPING & RETURNS
SHIPPING
Local Delivery (San Leandro):
For our valued customers residing in San Leandro, we offer free contactless hand-delivery as a token of our appreciation for your support. Expect your order to arrive at your doorstep within two weeks (14 days) on the date you specify for delivery.
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Nationwide and International Shipping:
We proudly ship our products not only across the nation but also to international destinations. Shipping costs and delivery times may vary depending on your location. Please refer to the checkout page for shipping rates and estimated delivery times specific to your region.
RETURNS & EXCHANGES
Return Policy:
Due to the unique nature of our apparel, which is meticulously crafted in custom small batches, we regret to inform you that we do not accept returns or exchanges. We take pride in delivering high-quality products, and our commitment to this craftsmanship means that each piece is carefully inspected before shipping to ensure it meets our stringent standards.
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Quality Assurance:
In the unlikely event that your order arrives damaged or with a manufacturing defect, please contact our customer support team within 3 days of receiving your order. We will promptly address the issue and work with you to find a suitable resolution.
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Your satisfaction is important to us, and we appreciate your understanding of our return policy as we strive to provide you with unique, handcrafted clothing items. If you have any questions or concerns about your order, feel free to reach out to us via the contact form.